Long wait times and a complete lack of transparency -- no, this isn't a story about a typical call to Verizon customer support. It's what happened when a security researcher discovered a critical privacy vulnerability on Verizon's consumer site and tried, nearly in vain, to get it patched. Back in ...Source: http://www.engadget.com/2013/10/21/verizon-wireless-security-text-hack/?ncid=rss_truncated
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